Sheraton Grand Hotel, Dubai

During our check-in, we were warmly welcomed by the staff who efficiently processed our arrival. Madeline, one of the hotel representatives, went above and beyond to make our check-in a delightful experience. She provided us with valuable information about the hotel facilities and even took the time to explain the nearby attractions at the Marriott hotel Al Jaddaf location. The security staff and doorman were also incredibly helpful throughout our stay. The room itself was impressive, with amenities like an espresso machine that made our stay even more enjoyable. we were impressed by the helpfulness and professionalism of the entire team at Sheraton Grand Hotel.

The room had an amazing view of the city lights. The bed was very comfortable, and the room was always kept clean. The staff surprised us with a birthday cake and sang a song. Overall I would recommend this hotel.

The hotel staff were incredibly friendly and helpful. the location of the hotel was convenient and close to many attractions. the rooms were clean and spacious, and the beds were very comfortable.

Housekeeping could be improved, as there was dust on some of the room tables. the pool could have been more beautiful, although it was still enjoyable.

Friendly staff, spacious rooms, and excellent breakfast. Convenient location and reliable Wi-Fi connection.

This hotel is an oasis of luxury and exclusivity. the service provided by the staff is exceptional, showing a great attention to detail and personalized attention. the Spa & wellness center, complete with Sauna, Swimming pool, Jacuzzi, Solarium. the Rooftop Pool has fantastic views and is a fabulous place to relax and enjoy the sun. In-room breakfast is sumptuous, and the Poolside snack bar offers delicious options. the rooms are not only spacious but also have exclusive amenities that make the stay unforgettable.

Our family vacation was a delightful experience at a hotel near the airport. The hotel location is quite accessible from the metro and has easy access to World Trade Center. The bedrooms were clean, quiet, and equipped with excellent lightings. The hotel staff were helpful, friendly, and prompt with services like printing tickets. The breakfast at the hotel was excellent and the Sheraton Club offered a variety of snacks 24/7. The rooftop pool and view were impressive.

There were some minor glitches reported with the bathroom design.

We had an amazing stay at Sheraton! The staff went above and beyond to make us feel welcome, especially Savi, Sabrina, and Alvira. Saad took care of us when we arrived early, and Jarek ensured we had a non-smoking room. The facilities were excellent, with a fantastic gym, pool, and delicious restaurant. The location near the metro station made it easy to explore the city. I highly recommend this hotel, and we can't wait to return next year!

Couldn't recommend this hotel more.

The hotel is in a convenient location, close to the World Trade Center metro station. It is easy to access different parts of the city from there. The breakfast at the hotel is delicious, with a wide variety of options to choose from. Additionally, the rooms are clean, tidy, and well-designed, providing a comfortable stay.

The check-in process can be quite slow, with long wait times at the front desk.

The newest and freshest hotel along Sheikh Zayed Road, this hotel was the ideal luxury accommodation for my business trip. Conveniently located in the heart of Dubai, the Sheraton Grand Hotel provided a pleasant stay with spacious rooms and a great breakfast selection.

The one service that I missed for my work was the unreliable internet connection in the room, which affected my ability to work efficiently.

I had a wonderful time staying at Sheraton. The staff was amazing, especially Savi, Sabrina, Alvira, Saad, and Jarek. They took great care of us and made us feel comfortable. The check-in and check-out process was fast, and all the staff members were friendly and helpful. The breakfast included in the room price was excellent with a wide variety of food options. The hotel's location was convenient, and the Sheraton Club was a great place to work and relax. The gym was decent, and the pool area had sun all day.

Would recommend this hotel.

Spacious rooms, friendly staff, nice pool, delicious breakfast, convenient location. 👍

As young travelers, we were thrilled with the complimentary room upgrade and discounted breakfast package. The staff at the reception and gate were sweet and welcoming, making us feel right at home. The in-house dining was great, and the mini bar had a good selection. The hotel's location was perfect, close to major malls and the metro. The breakfast selection was amazing, catering to different cultures. The Wi-Fi was fast and reliable. we couldn't have asked for a better experience at this hotel.

Felt like we were in our own home, no complaints at all.

The breakfast was amazing, staff were friendly and helpful, comfortable beds, great gym facilities.

Nothing, it was perfect.

I had an incredible stay at this hotel in this city. The staff, including Luminita, who did my check-in, were amazing and accommodating. The breakfast selection was impressive with many options from different cuisines. The hotel facilities were top-notch, including the indoor and outdoor breakfast area. This hotel is in a great location near the metro station and transportation was easy.

Everything is just what I needed and wanted during my stay.

The meeting rooms were an ideal setting for our company's presentation. We felt like we were strategizing in a high-stakes spy movie, surrounded by luxury and elegance, making even the most mundane budget reports seem thrilling.

Valet parking took too long.

Feast restaurant offers a wide variety of cuisines for breakfast and dinner, with Thursday seafood dinner being a highlight. the chefs are professional and the waiters are respectful and attentive. the 2-bedroom apartment is spacious and ideal for families, with professional and helpful cleaners. the hotel provides a great experience for both work and play, with no bad experiences reported by any guests.

None mentioned.

As a woman traveling alone, I really appreciated the quick check-in and check-out process. The hotel staff, from the parking workers to the receptionists and room service, were all fantastic. The rooms were spacious and had a luxurious design. The hotel is conveniently located near a supermarket, pharmacy, and cafe. Additionally, the hotel offers a free spa with sauna and jacuzzi, as well as a swimming pool and bar on the terrace with a stunning view of the city skyline. I had a great experience and would definitely return if I visit again.

Felt well taken care of, no complaints.

The hotel's design elements are carefully selected, creating a warm and inviting atmosphere. The marble and timber tones add a touch of elegance and comfort to the general areas, perfect for senior guests. Additionally, the hotel's central location near the metro station and availability of taxis at the entrance make it easily accessible for senior people. It was delightful to explore the stunning views from the 52nd floor and enjoy the purposeful design throughout.

The children working there could improve the variety of activities specifically designed for senior people.

Across the exhibition centre, friendly staff, welcoming reception, excellent pool, beautiful decor.

There was nothing I didn't like.

I always choose this place for my stay. First time, staff helped with my elderly parents; it stuck with me. It suits me perfectly, has Wi-Fi, 24-hour service, pool, dining, and more. Coming back for Easter.

The meeting rooms at Sheraton Grand are perfect for my company's gatherings, and the Sheraton Club offers complimentary goodies on the 31st floor. The Soul Wellness & Spa is a tranquil haven for rejuvenation.

Oh, I just loved everything about my stay! Couldn't find a single thing to complain about.